When you send a message, request a consultation, or contact the clinic through the website, the details you provide may include your name, phone number, email address, treatment interest, and a short description of your concern. This information helps the clinic understand why you are reaching out and how to respond appropriately. It may be used to discuss appointment availability, direct you to the right care area, answer general questions, or follow up on a course or event enquiry.

Any health-related information shared through a form or conversation should be treated with care. The website is not a substitute for direct clinical assessment, and visitors should avoid sending urgent medical details through ordinary contact forms. The clinic aims to keep communication respectful, limited to the purpose of the enquiry, and focused on helping the patient take the next suitable step.